The Illumina Eco is also interesting but I don't like the small 48 well block.An epicenter of the COVID-19 crisis, the Community of Madrid has been the single Spanish region hit hardest by the pandemic. I actually hate the ring array or 0.1 ml tubes individual tubes, but it is a nice robust workhorse. If sample to sample temperature uniformity is a priority I would recommend the Qiagen Rotorgene. If I were to do this again I would buy anything but Roche. Kinda of rediculous when you can get a Rotorgene 6000 for $20K. Roche aggresively discourages do it your selfers so they can sell you the $6K/year service contract. The two major breakdowns common to the LC480 is really the block control and the lamp power supply module. There is no depot service, they want to charge you $300/hr for their techs to drive around the country. The repairs on the instrument in reality is actually quite straight forward. If you can't fork out money for a service contract it will be constant struggle. Scientifically speaking, I do like the LC480 when and if it is running, but this is the most fragile instrument I have ever owned in my 20 years of lab experience. Roche is always putting up road blocks to self repairs. Roche's business plan is flawed when it comes to outside warranty service.
#Bedienungsanleitung password depot install#
So I would check and see how much the part is and if you are handy with a screw driver or know someone who is good with computer hardware you can probably do your own install and save the money to buy the UPS if you don't already have one. Make sure it is gently placed in the fiber optic holder. It is actually quite easy, everything is modular and plugs and screws right in, only thing is you need to be careful with is the fiber optic. I just saved myself $10K and let me tell you it feels good not having to bend over for the Ontario sales manager.Īs for your problem le, I watched the Roche tech replace the lamp supply unit. The fix was good, my LC480 has been running over 30 plates now and no problems.
#Bedienungsanleitung password depot Pc#
Within 30 minutes( that's the whole job, including snooping around) I turned to LC480 back on, the computer recoginized a new PC control board was installed and preformed an auto reset/install of the new board on its own. Have to admit that is a nice design, kudos to the LC480 engineers.
I fliped the 2 clips holding the old board in place and inserted the new board in place. The board of course came with no installation instructions but aftering snooping around for 10 minutes and removing the side, back and top panels I found the location of the board. I took a chance and I purchased the PC board for $2K and installed it myself. Most probable sceniaro is the PC Control Board is off which could be related to previous power surges. the likely hood of the peltier in the block going off is remote. Well, my LC480 was only used in my own lab, so ~ 300 runs total. So I was looking at 8 x$300 labour + parts ($2K or $5K or both $2K+$5K).
Labour would be 1-2 hours + 6 travel at $300/hr. Parts was $2K for the PC control board or $5K for the 96 well block module. Pay for parts + labour + 6 hours of travel time. He told me the Account Excutive (Roche only has Excutives and no representives) made a mistake. (It is a long story and I don't want to get into it at the moment, but let me tell you I am not impressed with Roche.) So in the end was offered the "special" 2 year at 12K to get my LC480 up and running or I could do the pay as you go route. I was going to go with it but the regional manager veto that offer for some reason or other. I was originally offered le's deal of $6000/year for a contract and that included the replacement and installation of the broken part. I can post the specs if anyone is interested.Īs for my repair. They run around $2K for one that is rated to protect the LC480. So if your LC480 is not connected to an external UPS it might be a good idea to consider getting one. Kind of makes sense both of the break downs occured in April-May when buildings start turning on the central air conditioning. The new ones are sold with an external UPS. Apparently the LC480 is very susceptible to power surges in the 220V line. Had to fight with the company to get them to replace it, after going to the national manager level, they reluctantly replaced it on under warranty on the condition I purchase a UPS. It is only 3.5 years old. First one was replaced within the one year new warranty period - after 6 months of use. My LC480 is actually on the 3rd lamp supply unit.
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